CTown LineWorks — Privacy Policy

Last Updated: June 2026

CTown LineWorks, we respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, or communicate with us through text message, phone, email, or social media.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We collect information you voluntarily provide, including:

  • Name

  • Address or service location

  • Phone number

  • Email address

  • Photos of your driveway or property

  • Details about the services you request

  • Messages sent through SMS, website forms, or social media

B. Information Collected Automatically

When you visit our website, Squarespace may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • General location data

This helps us improve our website and services.

2. How We Use Your Information

We use your information to:

  • Provide quotes for sealcoating, crack filling, striping, and related services

  • Communicate with you via text, phone, or email

  • Schedule and complete service appointments

  • Improve our website and customer experience

  • Maintain business records

  • Respond to questions or customer support requests

We do not sell your personal information.

3. Text Messaging & SMS Privacy

By texting CTown LineWorks or using our “Tap to Text” feature, you consent to receiving:

  • Quote responses

  • Photo requests

  • Scheduling updates

  • Follow‑up messages

  • No mobile opt-in data will be shared with third parties for marketing or promotional purposes.

You may opt out at any time by replying STOP.

4. Photo Uploads

If you send photos of your driveway or property:

  • They are used only for estimating and planning your service

  • They are stored securely

  • They are not shared publicly without your permission

  • They may be kept for job records or before/after comparisons (with consent)

5. Sharing Your Information

We may share your information only with:

  • Service providers who help us operate our business (e.g., website hosting, scheduling tools)

  • Payment processors (if applicable)

  • Legal authorities if required by law

We never sell or rent your information to third parties.

6. Data Security

We take reasonable steps to protect your information, including:

  • Secure website hosting

  • SSL encryption

  • Limited access to customer data

  • Secure storage of photos and messages

However, no method of transmission or storage is completely secure.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website performance

  • Analyze visitor behavior

  • Enhance user experience

You can disable cookies in your browser settings.

8. Third‑Party Links

Our website may contain links to third‑party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing messages

To make a request, contact us using the information below.

11. Contact Us

If you have questions about this Privacy Policy or want to update your information, contact:

CTown LineWorks Dublin, Ohio Phone: [Insert Number] Email: [Insert Email]

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes.